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Customer service: +86-755-8395 9286

Privacy Notice

How can we protect your privacy?

The security of your personal information is very important to us. We never sell or rent your personal information to any third parties under any circumstances. We value your trust very highly, and will work to protect the security and privacy of any personal information you provide to us and will only use it as we have described in our Privacy Policy.

What personal information do we collect?

As set forth in more detail below, Ecigdeal collects personal information that you provide when using the Ecigdeal web site ("Site"). This information includes your first and last name, email address and a password when you create your Ecigdeal account. You can browse this site without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain features, such as "Wish List", and the other Ecigdeal services. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.

Ecigdeal does not intentionally collect personal information about children under the age of 18. If you are under the age of 18 you may not use this site under any circumstances. Children under the age of 18 may not use this site and parents or legal guardians may not agree to the Ecigdeal Terms of Use on their behalf. If you do not agree to (or cannot comply with) any of the Ecigdeal Terms of Use, do not use this site.

Purchase Information

When you make a purchase from Ecigdeal, we collect your name and payment method information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).

When you create an account at Ecigdeal, your billing information is automatically saved, and may be used each time you check out of the site. You can also save one or more shipping addresses in your Account Address Book. You may change or delete this saved information anytime. Simply go to My Account, log in with your ID and password, then edit or delete whatever personal information you wish.

Services Account Information

We collect personal information from users who wish to use any of the Ecigdeal services, including but not limited to, Ecigdeal's Transaction Platform. In order to use these services you must provide your email address and password or create an account at Ecigdeal.

Cookies and Other Computer Information

When you visit Ecigdeal, you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit this Site so we can enhance and customize your online purchase experience.

You can choose to browse on Ecigdeal without cookies, but without these identifier files you will not be able to complete a purchase or take advantage of certain features of this Site. These features include storing your shopping cart for later use and, in the future, providing a more personalized shopping experience. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

We also collect certain technical information from your computer each time you request a page during a visit to Ecigdeal. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to this Site and will not sell or rent this information to any third parties.

We also contract with third parties to provide us with data collection and reporting services regarding our customers' activities on this Site and to track and measure performance of our marketing efforts. These third parties may use cookies and may receive anonymous information about your browsing and buying activity on this Site. None of your personally identifiable information (such as your name, address, email address, etc.) will be received by or shared with these third parties.

Contacting Ecigdeal

We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using this Site.

Other times we may collect personal information

From time to time, Ecigdeal may conduct surveys and contests via this Site, email, other media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.

How we use your personal information?

Information we collect on Ecigdeal may be used to enhance your shopping experience in the following ways:

  • Deliver merchandise and services that you purchase online
  • Register you as a member of Ecigdeal
  • Prevent fraud and bill you for your purchases
  • Confirm your orders
  • Respond to your customer service inquiries or requests
  • Find and stock the products you want
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